Data Protection

Introduction

Welcome to the website of Clear Strategy Consultants We are committed to protecting your personal data and respecting your privacy. This Data Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and use our foreign exchange (FX) services.

This policy complies with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Clear Strategy Consultants is a foreign exchange service provider offering currency exchange, international payments, and related financial services.

Contact Details:

3rd Floor, 45 Albemarle Street, Mayfair, London, W1S 4JL

enquiries@clearstrategyconsultantslimited.com

0208 0808331

3. Information We Collect

3.1 Information You Provide

When you interact with our website, we may collect:

Full name
Email address
Phone number
Residential address
Date of birth
Identification documents (e.g., passport, driver's licence)
Financial details (bank account, payment details)
Information submitted via contact forms or account registration

3.2 Information Collected Automatically

We may automatically collect:

IP address
Browser type and version
Device type and operating system
Website usage data (pages visited, time spent, clicks)
Cookies and tracking data

3.3 Information from Third Parties

We may receive data from:

Identity verification providers (KYC checks)
Credit reference agencies
Fraud prevention and AML screening services

4. How We Use Your Information

We use your data for the following purposes:

To provide and manage FX services
To verify your identity (KYC requirements)
To comply with Anti-Money Laundering (AML) regulations
To process transactions and payments
To communicate with you (support, updates, notifications)
To improve website functionality and user experience
To detect and prevent fraud or suspicious activity
To meet legal and regulatory obligations

5. Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual necessity – to deliver services you request
Legal obligation – compliance with financial regulations (e.g., AML/KYC)
Legitimate interests – improving services, fraud prevention
Consent – for cookies and marketing communications

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Ensure proper website functionality
Analyse website performance and traffic
Personalise user experience

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

7. Sharing Your Information

We may share your personal data with:

Banks and payment service providers
Regulatory bodies and law enforcement agencies
Identity verification and compliance service providers
IT, hosting, and cloud service providers
Professional advisors (legal, compliance, auditors)

We ensure all third parties handle your data securely and in accordance with applicable laws.

8. International Transfers

As part of our FX services, your data may be transferred outside the UK. Where this occurs, we implement appropriate safeguards such as:

UK adequacy regulations
Standard Contractual Clauses (SCCs)
Secure contractual arrangements

9. Data Retention

We retain your personal data only for as long as necessary, including:

To fulfil the purposes outlined in this policy
To comply with legal and regulatory requirements

Financial and transaction data are typically retained for 5–7 years in line with regulatory obligations.

10. Data Security

We implement robust security measures, including:

Data encryption (in transit and at rest)
Secure servers and infrastructure
Access controls and authentication procedures
Continuous monitoring and security audits

11. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data (where applicable)
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us at: enquiries@clearstrategyconsultantslimited.com

12. Marketing Communications

We may send you marketing communications if you have opted in. You can unsubscribe at any time by:

Clicking the “unsubscribe” link in emails
Contacting us directly

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal data.

14. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

15. Complaints

If you are not satisfied with how we handle your data, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

16. Changes to This Policy

We may update this Data Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

17. Contact Us

If you have any questions about this policy or your personal data, please contact:

Clear Strategy Consultants